Managed Services from Logicalis is much more than a simple IT service. We are a true expansion of your team. If you answer “yes” to any of the questions below, then Logicalis can help.
Our Services:
Monitoring Services
Why build your own operations center or expand a center that is running out of room? Our fully functional EBOC will be working for you in less than 30 days. We monitor your environment and proactively alert you before less-than-optimal performance is perceived by your end users.
Management Services
Logicalis provides full-service, 24x7 IT management services from our EBOC, where we remotely administer your information systems infrastructure. Logicalis takes a proactive approach to your IT environment before your internal and external customers can detect a problem. Our certified engineers are available around the clock to remediate issues and apply patches.
Hosting Services
Logicalis’ co-location facilities support business continuity needs with a secure environment, and provide dedicated space for your equipment and data storage. Our co-location service frees up your staff and resources so you can remain focused on your critical business needs. Our co-location sites offer:
Logicalis provides a complete continuance solution by developing a plan that meets your business needs. Our highly skilled and knowledgeable staff understands business, compliance, regulatory and disaster recovery requirements, enabling these people to build the appropriate solution for your business. This service includes:
Our help-desk service offering provides all the hardware and software required to run your Web-based solution. This hosted solution takes advantage of our best-in-class business-processing tools and includes:
Network Support
Our network support for LAN and WAN devices ensures network availability for all users and locations.
Operating System
With expertise in all operating systems (Windows, HP-UX, AIX, Linux, Solaris, i5/OS), Logicalis provides the skills you need at a fraction of the cost of in-house expertise.
Server Management
We support your server environment regardless of the platform. With expertise in IBM, HP, VMware and other leading manufacturers, we optimize your server environment.
Database
Our database support reaches across multiple platforms, including MS SQL, Sybase, Oracle and DB2.
Security Services
Security is a major priority for companies today, but it’s also an area that lacks resources. Our services provide 24x7 piece of mind by monitoring your key security points and watching for malicious activities. This includes managed firewall and managed intrusion prevention services.
Storage Services
Logicalis optimizes the management of your storage environment to give you the best return on your investment.
Backup & Recovery Services
Are you sure you can recover your data? Logicalis guarantees your backups and ensures a successful recovery.
IP Communications
IP telephony must be managed around the clock to ensure communications continue during and after business hours. We eliminate the cost to hire, train and maintain the IP telephony environment in-house.
Email Management
We provide monitoring and management services for MS Exchange and Lotus Notes/Domino.
Learn how we can help keep your IT environment available 24x7.
Contact Us Today
Are your current resources too busy dealing with day-to-day issues instead of strategic projects?Logicalis provides full-service IT management, monitoring and specialized services. Our Enterprise Business Operations Center (EBOC) in Cincinnati is staffed with highly skilled service delivery engineers who provide 24x7 monitoring and management of your systems. Our managed services are available over the wire, allowing EBOC personnel to monitor the pulse of your business.
Do you need help establishing a truly functional operation plan for your IT environment?
Are you having trouble attracting the right technical talent -- and if you do find these people, do they soon leave or want more money?
Do compliancy issues have you tied up in knots?
Do you wish for fully mature processes -- such as change management, incident management, problem management and service-level management -- within your IT department?
Our Services:
Monitoring Services
Why build your own operations center or expand a center that is running out of room? Our fully functional EBOC will be working for you in less than 30 days. We monitor your environment and proactively alert you before less-than-optimal performance is perceived by your end users.
Management Services
Logicalis provides full-service, 24x7 IT management services from our EBOC, where we remotely administer your information systems infrastructure. Logicalis takes a proactive approach to your IT environment before your internal and external customers can detect a problem. Our certified engineers are available around the clock to remediate issues and apply patches.
Hosting Services
Logicalis’ co-location facilities support business continuity needs with a secure environment, and provide dedicated space for your equipment and data storage. Our co-location service frees up your staff and resources so you can remain focused on your critical business needs. Our co-location sites offer:
- Secure access
- Redundant AC and DC power options
- Dual HVAC
- Flexible space options, including open racks, lockable cabinets and caged floor space
- 24-hour operations staff
Logicalis provides a complete continuance solution by developing a plan that meets your business needs. Our highly skilled and knowledgeable staff understands business, compliance, regulatory and disaster recovery requirements, enabling these people to build the appropriate solution for your business. This service includes:
- Planning
- Designing
- Documenting
- Testing
- Hosting and managing disaster recovery solutions
Our help-desk service offering provides all the hardware and software required to run your Web-based solution. This hosted solution takes advantage of our best-in-class business-processing tools and includes:
- Automated notifications and escalations
- A graphical workflow-based incident tracking tool
- Integrated IP-based automatic call distributor
- Known problems display
- Self-service functions
- Change management workflows
Network Support
Our network support for LAN and WAN devices ensures network availability for all users and locations.
Operating System
With expertise in all operating systems (Windows, HP-UX, AIX, Linux, Solaris, i5/OS), Logicalis provides the skills you need at a fraction of the cost of in-house expertise.
Server Management
We support your server environment regardless of the platform. With expertise in IBM, HP, VMware and other leading manufacturers, we optimize your server environment.
Database
Our database support reaches across multiple platforms, including MS SQL, Sybase, Oracle and DB2.
Security Services
Security is a major priority for companies today, but it’s also an area that lacks resources. Our services provide 24x7 piece of mind by monitoring your key security points and watching for malicious activities. This includes managed firewall and managed intrusion prevention services.
Storage Services
Logicalis optimizes the management of your storage environment to give you the best return on your investment.
Backup & Recovery Services
Are you sure you can recover your data? Logicalis guarantees your backups and ensures a successful recovery.
IP Communications
IP telephony must be managed around the clock to ensure communications continue during and after business hours. We eliminate the cost to hire, train and maintain the IP telephony environment in-house.
Email Management
We provide monitoring and management services for MS Exchange and Lotus Notes/Domino.
Learn how we can help keep your IT environment available 24x7.
Contact Us Today
Product Showcase
Logicalis maintains the highest certifications with leading Technology Partners to provide quality technology to serve all your business needs.
HP
IBM
Cisco
EMC
Complementary Partners
HP
IBM
Cisco
EMC
Complementary Partners
Action Items